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Wednesday 6 July 2011

Why People Buy?

Marketers spend millions of dollars trying to understand why people buy products and services. Sometimes it seems that there is no reason for a purchase, but in reality there is always a reason. Many factors are involved in a customers' buying decision, any one of which can become the deciding factor, such as:



  • Conspicuous consumption: Lavish spending for the purpose of displaying wealth or social status; preference for buying increases with price.
  • Snob effect: Desire to buy something nobody else has; preference for buying increases with rarity or scarcity.
  • Bandwagon effect: Desire to buy something everybody else is buying; preference for buying increases with perceived popularity.
  • Economic-To enhance their lifestyle or to fulfill two of Maslow's needs: physiological (food, shelter) and Safety and Security.
  • Psychological-This is the study of how people interact with their environment, products are consumed to enhance their well being, for example air fresheners, furniture and convection ovens.

 

Why People Buy
  • Sociological-The study of the thoughts, feelings, and behaviors of group interaction, especially in a social setting. People want to feel accepted and loved by their peers and they need to consume products that will appeal to their chosen groups. For example a consumer wants to join a kayaking team would have to purchase the proper gear, clothing and maybe even music genre in order to fit in with the group.
    • Practical-Consumers purchase products because they need them to survive, such as shoes and medicine.
    • Impractical-is the opposite of practical, purchasing products that are not necessary.
    • Rational-Purchases are made with logical, thought out reasoning.
    • Irrational-products are purchased for foolish or absurd reasons.
    • Factual-Purchasing products based on researched reports.
    • Emotional-purchasing products based on feelings
    • Buy to satisfy a need (for a reason).
    • Buy to satisfy a want (desire).

    Consumers Also Buy:

    To Increase

    • Sales.
    • Profit.
    • Satisfaction.
    • Confidence.
    • Convenience.
    • Pleasure.
    • Production.

    To Protect

    • Investment
    • Self
    • Employees
    • Property
    • Money
    • Family

    To Make

    • Money
    • Satisfied customers
    • Good impressions

    To Improve

    • Customer relations
    • Employee relations
    • Image
    • Status
    • Earnings
    • Performance

    To Reduce

    • Risk
    • Investment
    • Expenses
    • Competition
    • Worry
    • Trouble

    To Save

    • Time
    • Money
    • Energy
    • Space
  • by Mkt Teachers

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